Managing Director

At the heart of Scott’s work is a deep commitment to making a genuine difference in people’s lives. With extensive leadership experience across both the aged care and retail industries, he brings a unique, people-focused perspective to every challenge.

Scott’s natural energy, creativity, and approachable style help inspire those around him to work toward shared goals. He believes in the power of collaboration — that by listening, supporting one another, and staying focused on purpose, we can achieve meaningful and lasting outcomes.

Driven by a passion for helping others and a strong belief in doing things with heart, Scott leads with purpose, always striving to create positive change for clients, carers, and the wider community.

Care Director

Bronwyn has spent over a decade in aged care, but her calling to this work began long before that — shaped by a deep respect for older people and a belief that care should always feel personal. With experience across HR, management, and operations, she brings a full-circle understanding to her leadership. In 2022, she co-founded Rose Life Care in Hervey Bay with her partner Scott and his brother Shawn, creating a care model that leads with heart and puts people before profit. As a mum of three, stepmum to two, and carer to her own mother, Bronwyn lives and breathes the values she brings to her work.

Finance Director
As Finance Director at Rose Life Care, Shawn is dedicated to building thoughtful, sustainable systems that help our organisation grow while always keeping clients at the centre of everything we do. He works closely with the leadership team to ensure our financial strategies align with our mission—supporting people with care, dignity, and compassion.

With a strong background in innovation and business efficiency, Shawn brings a steady hand and a forward-thinking approach. His focus is on creating a stable foundation that allows Rose Life Care to consistently deliver high-quality, dependable support to the people who rely on us.

Operations Manager

Erica has been part of the aged care community for over 24 years, beginning her journey as a personal carer in the UK before making her way to Australia. From student facilitator to dementia unit specialist, her career spans nearly every corner of care. Erica believes every person has the right to remain at home, supported to make their own choices in how care is delivered. She brings warmth, reflection, and a love for lifelong learning to her role. Outside work, Erica is a mum of four, an animal lover, a music enthusiast, and someone who finds calm in nature and joy in a strong coffee.

Client Engagement Officer

Sabrina brings a wealth of experience to her role as Engagement Manager, having worked across almost every area of aged care — from personal care to HR and care management. Her deep understanding of the industry, paired with her genuine warmth and sense of humour, makes her a trusted and approachable presence for both clients and staff.

At Rose Life Care, Sabrina helps strengthen connections across our entire community, ensuring people feel supported, heard, and truly valued. Whether she’s welcoming a new client or checking in with a long-time carer, she brings kindness, empathy, and a contagious laugh to everything she does.

Outside of work, Sabrina is a proud mum of two girls, an avid soccer player, and someone who believes that laughter, connection, and heart make all the difference — in life and in care.

Finance and Systems Manager

Connor plays a key role behind the scenes at Rose Life Care, leading the development of financial systems and operational processes that keep everything running smoothly. With a strong focus on clarity and consistency, he works across finance, technology, and strategy to ensure the organisation is well-supported at every level.

He’s passionate about simplifying complex processes, building tools that empower the team, and making sure the day-to-day operations reflect the company’s core values — people first, always.

Outside of work, Connor enjoys early mornings at the gym, spending time with his wife, and finding quiet moments of calm in a busy week. He’s proud to be part of a team that leads with heart and never loses sight of why this work matters.

Business Development Support

Tara-Lee has over 18 years of experience in aged care, shaped by early hands-on exposure to dementia care in her mother’s nursing home. She holds a Certificate III and a Diploma in Paramedical Science. Tara is passionate about helping older people live with dignity and purpose. Her journey began as a child observing care in action, and those early moments sparked a career filled with empathy, strength, and leadership. She’s also a proud mum of four and brings a beautiful balance of family life, strategy, and heart to her role.

Training and Development Coordinator

With 30 years in aged care, Carla’s passion for people has only grown stronger. From kitchen assistant to enrolled nurse, she’s followed her heart through every chapter — and now channels that experience into education and training. She’s dedicated to preparing the next generation of carers with practical knowledge and real-world compassion. Carla is a proud mum and grandmother, a floral enthusiast, and even a marriage celebrant. She brings warmth, good humour, and heartfelt dedication to every interaction. Whether she’s in the training room or her garden, she leads with heart and purpose.

Human Resources and Service Delivery Manager

Tianii has been part of the caring industry since 2021, beginning her journey in disability services before joining Rose Life Care in 2022. Since then, she has embraced a range of roles, each one deepening her passion for supporting both clients and carers. As Service Delivery & HR Manager, she thrives on creating smooth, thoughtful systems and nurturing a workplace culture where carers feel supported, empowered, and heard. Her ability to connect with others and navigate complex situations with empathy makes her a pillar of strength for the team. Outside of work, Tianii enjoys Pilates and spending time with friends and family. Her calm energy and thoughtful leadership help bring a sense of ease and connection to the clients and carers around her.

Service Delivery Support

Stephanie began her journey in aged care as a student carer and now plays a key role in coordinating and scheduling daily services that help clients stay safely at home. She thrives on connecting people to the right support and ensuring that every day runs smoothly. Stephanie is a proud Hervey Bay local, mum of two, and pet lover with two cats. Her background in gymnastics and kickboxing reflects the energy and determination she brings to her work, even if her sporting days are on hold for now.

Care Consultant

Jody brings 8 years of experience in client care, following a long career in hairdressing. Her path into aged care was guided by a love of people and a desire to make a meaningful impact. Jody is passionate about the arts — music, poetry, theatre and visual art — and that creative spirit shines through in her approach to care. She’s a proud mother and grandmother, and her nurturing nature makes her a natural fit for her role. Jody is excited to be part of the Rose Life Care team and looks forward to building lasting connections with clients and colleagues alike.

Care Consultant

Katie has been in aged care since 2002, starting as a personal carer before moving into care management roles over the past four years. She’s passionate about helping clients live independently with the right support and tools in place. Friendly, approachable, and highly experienced, Katie brings deep understanding to her role. Outside work, she’s a devoted chicken breeder who loves sharing stories about her feathered friends. Her down-to-earth warmth and genuine care make her a comforting presence for clients and families alike.

Care Consultant

With more than 12 years in the industry, Rochelle is a steady, compassionate presence. She’s deeply committed to delivering respectful, high-quality care and helping clients feel truly seen and heard. Rochelle creates a nurturing environment built on trust and understanding, ensuring clients feel safe and supported. Outside of work, she enjoys baking, crocheting, music, and quality time with her family. Her warmth and dedication make her a valuable part of the Rose Life Care community.

Care Consultant

Originally from Victoria, Myra transitioned from accounting to aged care in her twenties and never looked back. She holds a Diploma of Nursing and has worked as both an enrolled nurse and a care manager. Myra brings empathy, energy, and professionalism to her role. She believes in meeting people where they are and providing support that honours each person's independence and dignity. Outside work, Myra enjoys kayaking in the warmer months, travelling when she can, and spending time with her partner, family, and close friends.

Where It All Began
Rose has been the warm and welcoming face of Rose Life Care since the day the doors opened. As receptionist, she brings heartfelt connection to her role — always ready for a friendly chat and genuinely delighted by each conversation with clients. Her kindness and calm nature make her a steady presence in the office, and she takes great pride in being part of a team that leads with care.

Rose has shared over 51 beautiful years of marriage with her husband, Ken, and together they’ve raised two remarkable sons, Scott and Shawn. When she learned the company was named in her honour, she was deeply moved — a moment she holds dear. Outside of work, she and Ken enjoy long walks, the occasional cruise, and treasured time with their children and grandchildren. Family, love, and laughter are at the heart of everything Rose brings to Rose Life Care.

Operations Manager

Nichole brings over 20 years of experience in the local health and aged care industries. Beginning her career with NSW Health at Port Macquarie Base Hospital, she built an extensive knowledge and skill base in health and aged care, as well as a deep understanding of the challenges of delivering quality care and attracting and retaining a skilled workforce in regional areas.

Passionate about workplace engagement, learning, and development, Nichole is dedicated to ensuring our team members feel supported and confident in providing the highest standard of care to our clients and the wider community. Her leadership style fosters excellence in service delivery while keeping people at the heart of every decision.

Away from work, Nichole can often be found enjoying the beautiful beaches of Port Macquarie with her two fabulous children—coffee in hand.

Client Engagement Officer

Mat has been committed to service-focused industries since his teenage years, building a career grounded in reliability, care, and excellence in client support. With a natural ability to understand people’s needs, he goes above and beyond to ensure those needs are met with compassion, empathy, and dignity.

His strong communication skills and genuine commitment to helping others make him a trusted guide for clients navigating the complexities of the aged care system. Whether supporting individuals through My Aged Care processes or ensuring promised services are delivered, Mat approaches every interaction with heart, determination, and clarity.

Care Manager

Lesley has been part of the aged care sector for the past nine years, starting her journey as a caregiver after completing her Certificate and caring for both of her parents. That personal experience ignited a deep passion for helping older people remain safe and comfortable in their own homes, surrounded by the memories and possessions they cherish.

Recently, Lesley has stepped into a Care Management role — a new chapter she’s embracing and learning from every day. Her warm, caring nature and dedication to client wellbeing make her a valued member of the Rose Life Care team.

Outside of work, Lesley is a proud mum of two, a devoted animal lover, and treasures time with friends and family. She enjoys reading, has a deep love of music, and is always up for a sing-along (despite insisting she can’t sing!). In her downtime, you might also catch her indulging in her “secret” TikTok habit.

Service Delivery Manager

As Service Delivery Manager for the Mid North Coast, Jed is responsible for coordinating daily operations, supporting carers and clients, and overseeing rostering. He also plays a key role in developing systems and processes that ensure smooth, efficient service delivery across the region.

With 15 years of customer service experience, Jed brings both practicality and compassion to his work. His strong background in systems allows him to streamline workflows, improve reporting, and ensure resources are managed effectively. He is passionate about providing personalised support and creating a positive, supportive environment for clients and the care team alike. His approachable nature and commitment to quality make him an invaluable part of Rose Life Care.

Community Engagement Officer

Nola was first introduced to aged care in 2016, after discovering that retirement wasn’t quite for her. Her ability to connect and relate to clients quickly grew into a deep passion for helping older people live with dignity and independence.

Following a short break from work due to illness, Nola returned to the community with renewed determination. She noticed many seniors had little to no understanding of the aged care system or the services available to them. Determined to bridge this gap, she began working voluntarily, making it her mission to reach as many elderly people as possible and guide them on their aged care journey.

Nola joined Rose Life Care after a casual catch-up with Bronwyn, who immediately recognised and encouraged her genuine — and almost obsessive — passion for supporting seniors.